Privacy Policy for CCTV

Krungthai-AXA Life Insurance Public Company Limited (“KTAXA” or “We”), uses CCTV to monitor and record individuals on and around buildings and surrounding areas of KTAXA. So, we have prepared this privacy notice to inform you of the collection, use, disclosure, and international transfer of your personal data. Hereinafter, personal data and sensitive data will be mentioned as Personal Information.

·      Personal data means any information that can directly or indirectly identify you.

We collect images caught on CCTV cameras which may include video images and static images, and no voice is recorded.

We collect the Identification information which is the images caught on CCTV cameras on and around our buildings and surrounding areas.

We collect, use or disclose your and third party’s personal information for the purposes as follows:

- Purposes of Collection,Use, or Disclosure of Personal Information

To control access to the buildings and surrounding areas.

- Legal Grounds for Collection,Use, or Disclosure of Personal Information

Personal data

• Legitimate Interest

- Purposes of Collection,Use, or Disclosure of Personal Information

To protect and monitor the safety of people in building e.g., our employee, visitor, assets or data which are stored in the building.

- Legal Grounds for Collection,Use, or Disclosure of Personal Information

Personal data

• Legitimate Interest

The images can be accessed by the security staff members of KTAXA and by authorized service provider. Access to the CCTV system is highly limited, being protected by a password and recording any log or action from the staff members. The personal data cannot be accessed without prior approval from KTAXA on case by case.

We may disclose your personal information to government authority which is enforced by the law e.g., supporting evidence for the investigation process.

We will keep your personal information for 30 days after your visit to our buildings and surrounding. After that period, any CCTV recorded footage will be overwrite and cannot be reverted.

According to the Personal Data Protection Act B.E. 2562, you have certain rights relating to your personal information as follows:

1)       Right to Access

You have the right to request access to and obtain a copy of your personal information, which is under our responsibility, However, for your personal information safety, we may ask you to verify yourself before complying with your request.

2)       Right to Rectification

You have the right to request KTAXA to modify your personal information to be accurate, up-to-date, complete, and not misleading, which is under our responsibility, if you consider that your personal information is inaccurate or changed. 

3)       Right to Erasure

You have the right to request KTAXA to erase, destroy or make your personal information become unidentifiable data unless we can establish a legitimate ground under data protection law to store your personal information for longer period.

4)       Right to Restriction of Processing

You have the right to request KTAXA to restrict the use of your personal information under certain circumstances.

5)       Right to Data Portability

Where KTAXA arranges your personal information to be in the format which is readable or commonly used by ways of automatic tools or equipment, and can be used or disclosed by automated means, you have the right to receive your personal information and are also entitled to:

(a)     request us to send or transfer your personal information in such formats to other data controllers if it can be done by the automatic means;

(b)     request to directly obtain your personal information in such formats that we send or transfer to other data controllers unless it is impossible to do so because of the technical circumstances.

6)       Right to Object

You have the right to object to the collection, use, disclosure or transferring of your personal information under certain circumstances such as for direct marketing.

You have the right file a complaint to a competent officer under the Personal Data Protection Act B.E. 2562 (2019) at any time if KTAXA violates or does not comply with such Act.

Please note that in some cases we may not be able to comply with your request for reasons such as our own obligations to comply with other legal or regulatory requirements. However, we will always respond to any request you make and if we cannot comply with your request, we will tell you why.

If you have any questions or inquiries about the protection of your personal information, collection, use or disclosure of your personal information, exercise of your rights or consent withdrawal please contact us via one of the following channels:

Krungthai-AXA Life Insurance Public Company Limited

Address:                            

9, G Tower Grand Rama 9, Floor 1, 22-27 Rama 9 Road, Huai Khwang, Huai Khwang, Bangkok 10310

Customer Care Centre:    

1159 operated everyday 24 hours

The Data Protection Officer

Address:                          

9, G Tower Grand Rama 9, Floor 1, 22-27 Rama 9 Road, Huai Khwang, Huai Khwang, Bangkok 10310

E-mail:                             

DPO@krungthai-axa.co.th

For Agent Offices

https://www.krungthai-axa.co.th/th/contact-us/service-center

KTAXA regularly reviews and, if appropriate, updates this Privacy Notice from time to time to ensure that your personal information is properly protected. In case of any update to this Privacy Notice, KTAXA will inform you [through Notice on this website, notification on your device or other appropriate methods]. Please refer to [this page] for the updated Privacy Notice.

This Privacy Notice shall take effect as of the date that the Personal Data Protection Act becomes effective.

[Published on 13/08/2024]