Krungthai-AXA Life Insurance, a market leader in Life & Health Insurance, recently announced the expansion of its Care Coordination service to include all disease groups.

In 2019, Krungthai-AXA Life launched Care Coordination, whereby healthcare professionals work together to ensure that the customer’s health needs are being met on a timely basis. Care Coordination is a collaborative and innovative approach to caring for patients, improving their health, and reducing healthcare costs. To date, over 1,200 customers avail of this service.

Commenting on the expansion of the services, Mrs. Sally O’ Hara, CEO Krungthia-AXA Life Insurance said “We are really pleased with the success of Care Coordination and whilst we had anticipated significant interest, its success has exceeded all expectations. By including all disease groups as part of this service, we are proud to improve the patient experience and health outcomes for more customers, while reducing the cost of care.”

KTAXA was one of the first insurance companies in Thailand to provide this level of comprehensive healthcare to its customers and now the company has expanded this service to include all illnesses. The service commences from the onset of an illness through treatment, aftercare and to complete recovery. KTAXA’s specially trained Care Coordinators help patients manage the advice from specialist doctors, treatment options for their specific illness and recommend the most appropriate hospitals and consultants, while closely monitoring and evaluating a customer’s journey through to full recovery.

Krungthai-AXA Life customers who are interested in the KTAXA Care Coordination program and health & protection insurance information, should contact our agency or Krungthai Bank nationwide or KTAXA’s 24-hour call centre at 1159, or visit www.krungthai-axa.co.th.