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Have you ever been worried about a serious illness that has been initially diagnosed? Would it be better if you could get a second opinion from another doctor?

Health can be a major concern and often needs careful consideration. If you are diagnosed with a serious illness and are unsure about your doctor’s diagnosis, you can now choose to have another opinion with the “Second Medical Opinion from Specialists" service by Krungthai-AXA Life Insurance. The initiative is designed to provide further peace of mind to customers and to enable them to make the best and most informed decisions about their treatment.

Need a Second Medical Opinion?

When you are sick, you have the right to decide and choose your preferred treatment. This service will help customers make the most appropriate decisions for their treatment by

When you are sick, you have the right to decide and choose your preferred treatment.

How to register for the service
How to register for the service

1.       Go to website: and click “Register to access service” button, and then fill in required information.

2.       Krungthai-AXA’s officer will contact you within 1 business days and will ask for more information about your illness.

3.       Customers will need to prepare required previous medical reports and submit via email:

4.       Customer will be contacted by KTAXA officer to make an appointment for VDO consultation with medical specialist.

5.       Customers will receive a consultation summary within 7 business days via email.

Terms of Service

-           KTAXA Second Medical Opinion is not a Free of Charge service. The cost of the service will be determined by a hospital which will be deducted from OPD’s benefit.

-           Krungthai-AXA Life Insurance PCL. customers who have a health policy with an "active" status

-           Krungthai-AXA Life Insurance PCL. customers who are diagnosed and/or have the following conditions: a serious illness or need a serious operation or have high treatment costs. You will be contacted within a day and will receive the consultation summary within 7 days after fully submitting your medical records.

-           Customers should study the details pertaining to coverage and conditions prior to committing to any insurance plan.

Special privilege for customers who hold a Krungthai-AXA Health Insurance policy.

Simply download and register Emma by AXA application via App Store or Google Play. You will receive a discount of 1-time service fee.